Android app use

Contact the support team

You can contact our support team at any time if you want to report a malfunction, make a suggestion or ask for information.

  1. From the main screen, click on the three small dots at the top right corner of the screen
  2. Click on Support
  3. Click on Contact the assistance service
  4. Indicate the type of request on the right side of the screen
  5. Indicate the reason and details of your request
  6. Click on Validate

Be as precise as possible for your request in order our support team can reply as fast as possible to your request.
Your request is automatically sent to our support team and appears on the left side of your screen.
When our support team will reply to your request, you’ll receive an email and you can also see the reply from this screen.