Careful : this operation is to perform only if your device has been LOST, STOLEN or BROKEN. Once the operation is completed, your device will be permanently blocked and will be unusable.
- From the main screen, click on Points of sale > Devices
- Click on the red icon Deactivate to the right of the device to remove
- When the tab appears, click on Deactivate
- Specify the reason for removing the device
- Click on Validate
Your device is now deactivated and removed from your data.