Loyalty

Consult a client’s loyalty account from the Backoffice

  1. From your Backoffice, click on Clients in the left menu
  2. Click on List
  3. In the search box, fill in the name of your client
  4. On the right of the line, you can find the total amount of loyalty points of your client

 

You can also track the progress of your clients on your various offers :
  1. From your Backoffice, click on Clients in the left menu
  2. Click on List
  3. In the search box, fill in the name of your client
  4. Click on the Dashboard blue icon between the pen and the bin
  5. You’re now on the client’s card, click on the Loyalty tab at the top of the screen

Now you can view the client’s progress on your loyalty offer, the history of their loyalty points and the offers already reached by the client.

The receipt also displays the client’s previous balance, the number of loyalty points used, the number of points earned and the new client’s balance; only when your client uses his points and not at each client’s visit.