You can contact our support team at any time to report a malfunction, make a suggestion or request information.
- From the main screen, click on Your name > Contact support
- Indicate the type of the request on the right side of the screen
- Indicate the subject and the description of your request
- Click on Validate
Be as clear as possible in your request so that our support team can respond as quick as possible to it.
Your request is automatically sent to our support team and appears on the left side of your screen.
When our support team has answered to your request, you will be notified by email and you can also view the answer from this screen.